Legal notice

1. Website owner

In compliance with the duty of information set out in Spanish Law 34/2002 on information society services and electronic commerce (LSSI-CE), the following details are provided:

Trading nameIlum Kids
OwnerAdonia Vodoan
NIF/NIEY1565710E
Registered addressCalle Bulevard dels Musics, 3, 03581 Albir, Alicante, Spain
Telephone+34 637 904 640
Emailinfo@ilumkids.com
Websitewww.ilumkids.com

2. Purpose of this website

This website provides information about the services offered by Ilum Kids on the Costa Blanca: babysitting and nannies, private teachers and homework support, Baby English immersion classes, and children's events and Kids Zones. It also allows visitors to request a quote, submit an enquiry, book a Baby English place and apply to join the team, through the forms published on the site.

3. Terms of use

Accessing this website gives the visitor the status of user and implies acceptance of this legal notice from that moment. Users undertake to use the website and its contents lawfully and in good faith, and not to use it to carry out activities that are unlawful, infringe the rights of third parties, or damage, disable or overload the website or prevent its normal use.

Users must provide truthful information in the forms on this website and are responsible for the accuracy of the data they submit, including any information about children in their care.

4. Intellectual and industrial property

The text, images, logos, brand elements, design and source code of www.ilumkids.com belong to Ilum Kids or to its licensors. Reproduction, distribution, public communication or transformation of these contents without express written permission is not permitted, except where legally allowed.

5. Links to third parties

This website contains links to third-party services, such as WhatsApp and our Instagram profile. Ilum Kids does not control and is not responsible for the contents, policies or availability of those third-party sites. Visiting them is subject to their own terms and privacy policies.

6. Availability and liability

Ilum Kids works to keep the website available and its information up to date, but cannot guarantee uninterrupted availability, nor that the site will be free of errors or of factors beyond its control. Prices, schedules and class availability shown on the website are indicative and are confirmed in writing when a booking is made.

To the extent permitted by law, Ilum Kids is not liable for damage arising from the misuse of this website or from inaccurate information supplied by the user. Nothing in this notice excludes liability that cannot legally be excluded.

7. Data protection and cookies

Personal data collected through this website is processed as described in our Privacy Policy, under the GDPR and Spanish data-protection law. The use of cookies is described in our Cookie Policy.

8. Contracting services

The conditions applicable to quotes, bookings, prices, cancellations and refunds are set out in our Terms and conditions, which apply alongside this legal notice.

9. Complaints and dispute resolution

Complaints can be sent to info@ilumkids.com so that we can address them directly. Consumers may also use the official Spanish consumer complaint mechanisms available to them, and the European Commission's online dispute resolution platform.

10. Changes and applicable law

Ilum Kids may update this legal notice and the contents of the website at any time. The version published at the time of access applies. This notice is governed by Spanish law, without prejudice to mandatory consumer rules and to the courts that legally have jurisdiction over the consumer's place of residence.

Why families love Ilum Kids

Nannies & tutorsJanuary 2024

Exceptional service

Ilum's childcare services is absolutely exceptional! Their tutors and nannies truly care about children's growth and happiness.

Lelia R.
Babysitting

Wonderful with our little one

We had such a wonderful experience with Ilum Kids Babysitting. Jack my 11-month-old absolutely loved Ado, she was perfect with him. She was caring, attentive, warm and made us feel completely at ease. We couldn't have asked for a better babysitter and would highly recommend Ilum Kids to any parents looking for someone trustworthy and wonderful with little ones. We'll definitely be using them again!

Matt & Lorna
Baby English

Learning English through play

Our experience with Baby English has been wonderful. Ferran started when he was very little and from the very beginning he has always gone to his classes happy, which for us is the most important thing. We love seeing how, through games, songs and activities, he is getting familiar with English in a completely natural and fun way. We are also delighted with the care and affection they give him. Starting English so young has definitely been a great decision.

Translated from Spanish
Alba Llorens
Baby English

He feels at home

I have nothing but words of gratitude for Adonia and her team. My son feels at home and loves going to Baby English. They have created a place full of affection, respect, fun and learning.

Translated from Spanish
Roser
Private lessons

A ten out of ten service

Our experience has been simply wonderful. We started with Adonia, with whom the children settled in fantastically from day one, and continued with Clara, who has kept that same warmth and professionalism. The children are happy, they have great fun and, best of all, they are learning English completely naturally, playing and going about their everyday activities without it feeling like an obligation. A ten out of ten service that I recommend with complete confidence.

Translated from Spanish
Pepa y Salva Ferrer
Private teachersMarch 2024

Fantastic tutors

The tutors from Ilum Kids are fantastic! My kids have improved significantly in their studies.

Louise MoshAltea, Alicante
BabysittingJune 2024

Perfect holidays

Ilum Kids helped us enjoy our holidays in Javea. Exceptional childcare for my children. Highly recommend their services!

Jennah MarrionLondon, UK
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